vCIO Services in Newcastle

vCIO services

Need help navigating through your current technology landscape?

Trustpoint Technologies vCIO services are here to help you reach your goals. Our vCIO service empowers your business to plan, strategise, achieve compliance goals, and thrive through digital transformation. Our senior consultants, with years of experience across various industries, bridge the gap between business operations and technology.

Adapting & Changing

Virtual Chief Information Officer

Trustpoint Technology’s vCIO services provide your business with an IT expert who guides you through IT strategy and planning, risk management, vendor management, and creating a technology roadmap.

We follow best practices to help your business proactively improve its use of technology, reducing the need for break/fix solutions and ensuring your business remains secure.

Digital Transformation

Digital Transformation involves evaluating your operations & integrating technology to enhance efficiency, reduce administrative tasks, & enable your business to scale.

Strategic IT roadmaps

Creating a strategic IT roadmap enables you to proactively and systematically plan for the future, enhancing efficiency and saving money over time.

Cloud IT Solutions

Leveraging cloud IT solutions is a great way to modernise your technology stack and prepare your business for growth.

Data backup and recovery

Today, it is imperative to have reliable backups of your data that have been tested to ensure you can recover quickly after data loss or a compromise.

Business continuity plans

A business continuity plan helps you identify risks within your business and outlines the actions you can take to mitigate or respond to them.

The Pros of Working with US

Advantages of outsourcing to a vCIO

Cost-effective support

Hiring an internal CIO can be expensive when considering the salary, benefits, and entitlements. Using an outsourced vCIO service is a cost-effective way to gain the benefits of an in-house CIO, with the flexibility of as-needed consulting based on a fixed fee or retainer.

Proactive risk management

Businesses face various risks that can have financial, reputational, and legal implications. It's important to identify, measure, and manage technology-related risks. Examples include business interruption due to downtime or data loss, and leaks of sensitive or confidential data.

Expert IT strategy guidance

To ensure your business makes informed decisions about its IT strategy, it's crucial to seek expert advice. Our IT experts have years of experience across various business sectors, allowing them to incorporate real-world risks and examples when developing your IT strategy.

More time to focus on key tasks

Outsourcing your IT advice and support provides you with the time to concentrate on your core business activities, knowing that risk management strategies have been implemented to safeguard your business.

Achieve regulatory compliance

Many businesses need to achieve compliance with standards such as PCI or ISO, often due to industry requirements to protect client information and qualify for funding. We can help your business restructure its technology and policies to attain compliance.

Align with security frameworks

We recommend to align your business's security with a common framework, such as NIST or the Essential 8. We can help your implement the policies, products, & safeguards needed to align with the most suitable framework.

What Separates Us

vCIO Services: A Smart Business Decision

Making the right decisions about your business’s technology is crucial, especially given the rapid pace of change in areas like cyber security. Integrating vCIO services into your operations removes the guesswork, allowing you to be proactive and strategic. This ensures you maximise your technology investments and safeguard your business.

Local Expertise

Our IT expertise is local. We encourage face-to-face meetings and QBRs over video calls, as this allows us to get to know you and your business better. There’s no need for late-night calls to connect with remote resources. Plus, we know Newcastle and understand how Novocastrians operate.

Large-Scale Projects Done Right

We have extensive experience successfully delivering numerous large-scale projects. Executing these projects correctly requires meticulous planning & coordination, as IT environments are delicate ecosystems. Leave the scope, planning, & coordination to us, & we will see it through to completion.

Vendor and Solution Selection

Selecting the best vendor or solution stack can be daunting with so many competitors, each with their own sales pitch. Let us simplify the process by narrowing down the choices and selecting vendors and solutions based on merit, functionality, and suitability for your needs.

Step By Step Process

Getting started with a virtual CIO

Interested in the benefits of vCIO services in your business? Here’s how you can get started.

Questions You May Have

Frequently Asked Questions

What is a vCIO?

A vCIO, short for “Virtual Chief Information Officer,” is a senior IT expert who serves as your business’s own Chief Information Officer, overseeing your IT landscape. They are responsible for strategic IT leadership and management, which includes IT strategy and planning, risk management, technology roadmaps, vendor management, budgeting and cost management, cybersecurity, and compliance.

Does my business need a vCIO?

If your business doesn’t have a key contact responsible for making technology decisions, or is time-poor due to other responsibilities, it’s a great idea to use vCIO services. It gives your business an IT expert who can guide you through IT planning and strategy, provide any necessary reporting, save you money on unused platforms or subscriptions and most of all – Align technology with your business’s needs and vision.

What industries do you offer vCIO consulting in?

vCIO services can be beneficial across various industries, but they are particularly valuable in sectors that require compliance with regulations or handle personally identifiable information (PII), necessitating strong cybersecurity measures. Industries that often benefit from vCIO consulting include finance, legal, aged care, medical, clubs, real estate, and healthcare providers.

What does a vCIO charge?

A vCIO charges a fixed fee or retainer based on your engagement level. Costs depend on the time spent, increasing with multiple projects and decreasing during routine meetings. These costs are included in the technology budget they provide, making a vCIO significantly more cost-effective than hiring an in-house CIO with salary and benefits.

MSP vs vCIO

A Managed Service Provider (MSP) is an outsourced team handling break/fix tickets, monitoring critical events, updating software, and ensuring functional backups and cybersecurity. A vCIO, on the other hand, represents your business by providing insights and technology strategies. While there can be overlap, the MSP focuses on operational tasks, whereas the vCIO focuses on strategic planning and project implementation.

Who We Work With

Partners & vendors

Contact Us

It’s Time To Elevate Your Business IT Strategy

Save money and maximise your technology’s potential with increased productivity, strong cybersecurity, and scalable solutions. Trustpoint Technology isn’t just an IT support company, we’re seasoned IT experts dedicated to elevating your business through affordable and transparent technology solutions. Get the most bang for your buck and ensure your tech grows with your business.