Case Study- Healthy Emporium
How Healthy Emporium Standardised Their IT & Streamlined Growth with Trustpoint
About the Client
Healthy Emporium is a registered provider of NDIS support coordination services in Australia, specialising in helping participants understand, maximise, and implement their
NDIS plans. They deliver services Australia-wide and are certified by the Quality and Safeguards Commission, with a growing, geographically distributed team.
The Challenge
Healthy Emporium’s staff were growing quickly and spread across multiple locations on the east coast, making consistency difficult.
They were struggling with managing software subscriptions, accounts, and hardware – there was no standard IT setup.
Without standardisation, scaling operations was inefficient and risked security and management issues.
The Solution
- Migrated Healthy Emporium to Microsoft 365, enabling single sign-on with their primary email for their SaaS applications.
- Joined all devices in Entra ID and deployed cybersecurity tools to establish a secure, consistent, and remotely manageable setup.
- Centralised their documents by moving them to SharePoint to streamline collaboration and storage.
- Created standardised workflows and IT rollout procedures to support scalable growth.
The Results
- Healthy Emporium now has a much more uniform and secure IT infrastructure – less overhead managing disparate systems.
- Their geographically dispersed team can collaborate effectively, and onboarding new users is smoother thanks to standardised processes.
- Increased control over software subscriptions and accounts, reduced risk, and solid foundations for future growth.
“Trustpoint helped us take control of our IT as our team grew quickly across multiple locations. The move to Microsoft 365 and a consistent, secure setup has made collaboration and onboarding so much easier. We now have confidence that our systems are scalable, secure, and support our growth.“
— Nat Carter, Business Development Manager, Healthy Emporium
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